In answer to the questions above, by incorporating the essence and the services underpinning quality management, TÜV Rheinland's mystery-shopping service has the following advantages:

• We tailor-make our service based on your unique needs
• We select mystery shoppers based on project needs
• We provide specific training to mystery shoppers before each project
• We design different scenarios according to project goals
• We keep you updated on project status
• We base our evaluations and recommendations on our professional knowledge as a third-party independent-certification body
• We also provide other value-added services

More information:

A wide range of options

Value-added certification services

Uniquely TÜV Rheinland

TÜV Rheinland vs. other service providers